Shipping & Returns

Shipping

Available shipping methods, delivery windows, insurance, signature requirements, and international restrictions will be calculated or displayed during checkout when configured in Stripe and the fulfillment workflow.

Returns

Before opening commercial sales, define the return window, condition requirements, restocking rules, return authorization process, and treatment of activated or field-used equipment.

Institutional orders

Universities, museums, cultural-resource firms, and government teams may request quotes, purchase-order support, fleet provisioning, and onboarding through the institutional demo form.